Customer Story: Albertsons

In the Spring of 2021, mass vaccinations for COVID-19 were well underway. Healthcare providers across the country were vaccinating thousands of people per day. And Albertsons, the nationwide pharmacy, realized they were generating a mountain of paper vaccine consent forms.

These forms contained critical patient data and were needed for several reasons, including tracking, reporting, and marketing purposes.

Albertsons was keen to provide its field and in-store pharmacy technicians with a portable device to ingest data while still providing exceptional patient care.

Requirements: Launch ASAP

Albertsons turned to Onymos to help it rapidly develop a mobile app for their technicians to scan in these forms, utilize the latest cloud-based AI/ML form recognition technology, and submit the extracted data, along with an image of the form, into their electronic patient management system.

And the entire project, from start to finish, needed to be done ASAP. Vaccinations were happening now, not later.

Results: Kickoff to national rollout in 4 weeks

By using the DocKnow platform, the Albertsons team was able to quickly build and iterate on the app. They initially moved from an iPad form factor to a smartphone, which proved much easier for technicians to use.

The app uses ML-based OCR with human verification to reduce data entry times and improve data accuracy. Plus, putting the app onto mobile devices has given the pharmacy techs previously unattainable mobility to capture data at the point of care.

Onymos helped Albertsons deliver a fully functional form-scanning mobile app to over 1,000 of its locations in just 4 weeks. Soon after, the web app was released, too.