Transform the data workflows that drive LabOps.

If an answer isn’t available in your existing resources, DocKnow won’t invent one. Its role is to help your team find, understand, and act on the information available, while leaving decisions that require human judgment to the people qualified to make them.

The effort involved depends on the size and complexity of your knowledge base, as well as how frequently its contents change. Our team takes a hands-on approach to implementation, handling the technical infrastructure, configuration, and deployment so your laboratory doesn’t have to build and maintain those systems itself.

However, your team is ultimately responsible for curating the knowledge base, including keeping SOPs, policies, and other resources accurate and up to date. DocKnow makes that information more accessible and actionable, but the quality of its guidance depends on the quality of the information it has access to.

DocKnow processes test requisition forms (TRFs), medical records, lab reports, insurance cards, and other clinical documents. They can be typed or handwritten, single pages or multi-page packets, and arrive by upload, fax, email, SFTP, or API.

Unlike general-purpose document processing platforms, DocKnow is purpose-built for the complexity of laboratory operations.

At its core is Synapse, our domain-specific intelligence layer, developed through experience processing more than one million completed forms across 500+ variations. Synapse augments AI-generated results with laboratory-specific knowledge and programmatic logic to help ensure extracted information is ready for downstream workflows.

That specialization extends to built-in capabilities, including integrations with ICD and CPT code sets for interpreting and validating laboratory-related information.

Inside your infrastructure, either in your cloud VPC or on-premises. Documents and patient data never leave your environment, so you stay in control of security and access.

For labs that want or need it, Onymos also offers secure hosting.

Through APIs, HL7 / FHIR interfaces, and SFTP. Validated, structured data is written back to your LIS, EHR, and billing systems automatically.

DocKnow pricing is tailored to your processing volume, workflow complexity, and deployment requirements. We work with your team to understand your needs and develop a pricing structure that accounts for both the software and the infrastructure costs associated with running DocKnow in your environment.

As your document volumes grow, we can also structure pricing to make scaling more economical.

Most teams start with a single test line and expand from there. Timelines depend on the number of document types and integrations, and our team scopes them with you up front. A typical timeline is 3-4 weeks.